LEADERSHIP Series: Learn to Listen

Whether you are leading a small business, a large company, or a team, listening is a skill that has direct impact on your ability to be an influential leader. Listening, learned and applied, is priceless to the person to whom you are listening.

If listening simply means gathering and making sense out of information, and information drives effective communication, then we need to be intentional about developing effective listening skills.

Research indicates that fifty percent of our time is spent listening, but our real attention consumes only twenty five percent – the other half is spent thinking about what to say next. We lose our ability to listen at an alarming rate – in first grade, we heard 90% of instruction and by ninth grade that percentage plummeted to 25%.

In life and in business, the more effective your listening skills, the more you learn about what the prospective customer really needs; what the current customer considers as exquisite service; and what your staff thinks is needed build a team focused on growing revenue or profitability. As one writer states, “The time and money you save by listening effectively can make the difference between success and failure.”

Scripture tells us that developing a “the hearing ear,” or teachableness, results in happiness. Imagine that: a skill we can learn, if diligent, results in something just for us that make us appealing. Leaders who have developed that ear will attract followers not only because they are heard, but also because the leader, who is really listening, is not full of self and is…happy.

We all want to be heard. God does to: Are you listening?

Proverbs 5:1 (NIV) My son, pay attention to my wisdom, listen well to my words of insight…


Copyright ©2009 by P. Griffith Lindell